Privacy, explained clearly.

Last updated: 3 November 2026

1. Who we are

Trendone Media is an independent digital growth studio based in Mirpur, Azad Kashmir. References to “we”, “our”, or “us” in this policy mean Trendone Media.

2. Information we collect

We may collect information you provide directly, including your name, business name, email address, phone number, project details, account information, files, support messages, and billing information.

When you use our website, we may also receive technical information such as IP address, browser type, device information, referring page, pages visited, and basic performance or security logs.

3. How we use information

• Respond to enquiries and provide requested services.
• Manage projects, client accounts, invoices, reports, files, and support.
• Send service messages, account notices, invoices, and security alerts.
• Improve website performance, content, accessibility, and user experience.
• Protect our services against misuse, fraud, unauthorised access, and technical issues.
• Send marketing messages only where permitted, with an unsubscribe option.

4. Cookies and analytics

Our website may use necessary cookies for security, preferences, and account sessions. With appropriate consent, analytics or advertising services may use cookies or similar technologies to understand website use and campaign performance. You can control cookies through your browser and any consent tools shown on the website.

5. Google and third-party services

Where enabled, the website may connect to services such as Google Analytics, Search Console, Tag Manager, AdSense, reCAPTCHA or Turnstile, email delivery providers, hosting services, payment services, and cloud storage. These providers process information under their own privacy terms and applicable agreements.

6. When information may be shared

We do not sell personal information. We may share limited information with service providers that help us host, secure, deliver, measure, or support our services; when a client asks us to do so; or where disclosure is required by law or necessary to protect rights and safety.

7. Data retention

We retain information only for as long as reasonably needed for the purpose it was collected, including service delivery, records, legal obligations, dispute resolution, backup, and security. Retention periods vary by record type.

8. Security

We use reasonable administrative and technical safeguards such as access controls, secure sessions, validation, backups, monitoring, and encryption where appropriate. No internet service can guarantee absolute security, so clients should also protect their credentials and notify us of suspicious activity.

9. Your choices and rights

Depending on your location and the applicable law, you may ask to access, correct, delete, or restrict the use of your personal information. You may unsubscribe from marketing email using the link in the message. Certain financial, security, and contractual records may need to be retained.

10. Children

Our business services are not directed to children. We do not knowingly collect personal information from children without appropriate authorisation.

11. Policy changes

We may update this policy when our services or legal obligations change. The latest version will appear on this page with its updated date.

12. Contact

For privacy questions or requests, email hello@trendone.pk or contact Trendone Media at B1, Nangi, Sarafa Bazar, Mirpur, Azad Kashmir.